Introduction
At Grow Organic Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with us through our website (groworganic.agency), contact us about our web design and SEO services, or engage with us in any other way. By using our services or website, you agree to the practices described in this policy.
What Information Do We Collect?
We may collect the following types of information when you interact with us:
Personal Identifiers: Name, email address(es), telephone number(s), postal address, and, where relevant, date of birth.
Interaction Data: Information you provide when you contact us about our services (e.g., web development, SEO strategies), book a free strategy call, register as a client, or sign up for newsletters.
Technical Data: Information collected automatically, such as your IP address, browser type, device information, and website usage data (e.g., pages visited, time spent), gathered via cookies, analytics tools, or similar technologies, subject to your consent where required.
Third-Party Data: Information received from trusted third parties (e.g., partners or analytics providers) but only if you have explicitly permitted them to share your data with us.
Business Information: For clients, details such as company name, website URL, or marketing goals to tailor our SEO and web development services.
How Do We Collect Information?
We collect information in the following ways:
Direct Interactions: When you provide information by filling out forms on our website (e.g., booking a strategy call), contacting us via email or phone, or engaging with our services.
Automated Technologies: Through cookies, web beacons, or analytics tools (e.g., Google Analytics) when you visit groworganic.agency, to track user behavior and optimize our services, subject to your consent where applicable.
Third Parties: From partners or service providers (e.g., CRM platforms, SEO tools) when you have authorized them to share your data with us for service delivery or marketing purposes.
How Do We Use Your Information?
We use your personal information to:
Respond to inquiries and provide tailored web design or SEO consultations.
Deliver and manage our services, such as developing websites or implementing SEO strategies.
Send you updates, newsletters, or promotional materials about our services, only if you have subscribed or consented.
Analyze website performance and user behavior to improve our offerings and user experience.
Comply with legal obligations, such as maintaining records for financial or regulatory purposes.
We will only use your personal information for the purposes for which it was collected, unless we have a legal basis to use it for another compatible purpose.
How Do We Protect Your Information?
We implement robust technical and organizational measures to safeguard your personal data, including:
Secure storage of data in encrypted systems and databases.
Access controls limiting personal information to authorized personnel only.
Regular security audits and updates to comply with industry standards.
Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with:
Service Providers: Trusted third parties who assist with website hosting, analytics, payment processing, or service delivery, provided they adhere to strict confidentiality agreements.
Legal Requirements: Authorities or regulators if required by law, regulation, or legal process.
Third-Party Websites
Our website may include links to third-party websites (e.g., client websites, social media platforms). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing personal information.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal obligations.
Objection: Object to processing for specific purposes, such as marketing.
Unsubscribe: Opt out of communications at any time via the unsubscribe link in our emails or by contacting us.
To exercise these rights, contact us at eagle-elite@email.com.
Making a Complaint
If you are not satisfied with how we handle your personal information, please contact us at eagle-elite@email.com with details of your concerns. We will investigate and respond within 15 working days, though complex cases may take longer. If you remain unsatisfied, you may contact your local data protection authority.
Cookies and Tracking
Our website uses cookies and analytics tools to enhance user experience and optimize SEO performance. These may track browsing behavior, such as pages visited or clicks, to improve our services. You can manage cookie preferences through your browser or our website’s cookie consent tool (if applicable).
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to meet legal obligations. When no longer needed, data is securely deleted or anonymized.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on groworganic.agency, and we encourage you to review this policy periodically.
Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: info@groworganic.agency
Address:Sulzweidstrasse 8 CH-8737 Gommiswald, Switzerland